fbpx
Common queries answered

Frequently asked Questions

Vintage Specs only uses Australia Post for all deliveries, this enables us to ship to residential, commercial, PO Boxes & Parcel Lockers. Goods will be dispatched from our SA location within 24 hours of purchase. Tracking info will be emailed to you & can be tracked here:

https://auspost.com.au/mypost/track

Delivery can take anywhere from 2-10 business days, typically rural locations can fall between 8-10 business days.

Sure can, tracking info will be emailed to you once the order has been dispatched. 

International Shipping is $30aud, we are able to send any of our items worldwide. When checking out please select your country from the drop down menu.

Please choose carefully, as we are unable to offer a refund unless the product is faulty.

As we only make the prescription lenses based on the result of your eye test, we cannot offer a refund if the prescription lenses aren’t what you were expecting. Due to this we recommend getting lenses of a prescription that is already in use e.g you already have a pair of glasses with the same prescription & you are happy with your eye sight when wearing the glasses.

Still need help?

Get in touch with us